Privacy Policy

Effective Date: 09/10/2025
Last Updated: 09/10/2025

1. Information We Collect

Account Information:

  • Email address and password
  • Display name (if provided)
  • Payment information (processed securely through third-party providers)

Usage Data:

  • URLs you submit for thread generation
  • Generated thread content
  • Usage statistics and feature interactions
  • Device and browser information
  • IP address and general location data

Content Data:

  • Text extracted from submitted URLs
  • Custom instructions and preferences you set
  • Generated threads and any edits you make

2. How We Use Your Information

  • Provide and maintain the Zenpler service
  • Process your thread generation requests
  • Improve our AI algorithms and service quality
  • Send important service updates and notifications
  • Provide customer support
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Information Sharing

We do NOT sell, trade, or transfer your information, except in the following cases:

Service Providers:

  • AI API providers (OpenAI, Anthropic, etc.)
  • Payment processors
  • Cloud hosting providers
  • Analytics services

Legal Requirements:

  • When required by law, legal process, or government request
  • To protect our rights, property, or safety, or that of our users

4. Data Security

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through certified providers

5. Data Retention

  • Account info: retained while active
  • Usage data: up to 2 years
  • Generated content: retained based on your settings
  • You may request deletion at any time

6. Your Privacy Rights

  • Access your personal information
  • Correct or update your data
  • Delete your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

7. Cookies and Tracking

We use cookies to maintain sessions, remember preferences, analyze usage, and improve functionality. You can control cookies via browser settings.

8. Third-Party Services

  • YouTube API (video transcripts & metadata)
  • AI Services (content processing)
  • PayPal (payments)

9. International Data Transfers

Your data may be stored or processed in other countries. Safeguards are in place to comply with applicable laws.

10. Children's Privacy

Zenpler is not intended for users under 13. We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this policy periodically. We’ll notify you of material changes via email or in-app notices. Continued use means acceptance.

Contact Us

GDPR Compliance (EU Users)

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making